#Q1:Are you a manufacturer?Do you have your own factory?

Yes,we are a manufacturer with more than 15 years of production experience!We have our own factory in Shenzhen, Guangdong, China, close to the port, so we have an advantage in price and quality control!

#Q2:Can I get some samples? Free or any charges?

For most boxes of ordinary design, we provide free sample making service,we charge shipping cost only.For some boxes of Special Design,We Need Sample Charge,Normally is USD 20-40 Per Style. Can Refund when you Have Official Bulk Order.

#Q3:What is the price and how can we get a quote quickly?

We will offer you the best quote after we get the product specifications such as material, size, shape, color, quantity, surface finishing, etc.

#Q4:What shipping method can I choose? How about the shipping time?

Shipping Methods and Shipping Time:
By Express: 3-5 working days to your door (DHL, UPS, TNT, FedEx...)
By Air: 5-8 working days to your airport
By Sea: Please advise your port of destination, the exact days will be confirmed by our forwarders, and the following lead time is for your reference.
Europe and America (25 - 35 days), Asia (3-7 days), Australia ( 16-23 days)

#Q5:What is your minimum order size? 

Typically our minimum order quantity is around 1000 pieces. Depending on the request, this can be flexible.

#Q6:I have an idea for a box but I don’t see it on your store, will you still work with me? 

Absolutely! We pride ourselves on customer service and package design ingenuity, we would love to work with you!

#Q7:Do you have in stock sizes of boxes?

Almost all of our boxes are custom made to our clients’ specifications. Occasionally we have “overruns” that may meet the needs of some clients. 

#Q8:Are these boxes made in China?

Yes, all converting of our material into your bag is done in Shenzhen City,Guangdong Province,Mainland China. Even the material we use is made here! 

#Q9:Do I need to provide the design file to custom the paper box I need?

Yes,generally speaking, we need you to provide AI or PDF files.High resolution(300 dpi and above) image format files are also available!If you only have a preliminary simple idea, it doesn't matter, we can help you make a Die-cut model!All we need to do is add your ideas to it.